Privacy Policy

Information we collect

We collect personal information you choose to give us, including when you:

• Complete our contact / quote form (name, company, email, phone, and your message);
• Subscribe to our newsletter (email address);
• Book a consultation with us (name, email and booking details).

How we use your information

We use your information only to respond to your enquiry, provide the services you request, arrange consultations and — where you have opted in — send you newsletters. We do not sell your personal information.

Lawful basis & consent

We process your information on the basis of your consent and to take steps at your request before entering into a service agreement. You may withdraw consent at any time by contacting us; this will not affect processing carried out before withdrawal.

Service providers

We use trusted third-party processors to operate this website — for example a form-delivery service (to email us your enquiry) and an online scheduling service (for bookings). These providers process information on our behalf and under our instruction.

Retention & security

We keep your information only as long as necessary for the purposes above or as required by law, and we apply reasonable measures to protect it against loss, misuse and unauthorised access.

Your rights under POPIA

You have the right to access the personal information we hold about you, to request correction or deletion, and to object to processing. To exercise these rights, contact our Information Officer below.

Information Officer

Information Officer — Lance@mushwanesafetysolutions.co.za

You also have the right to lodge a complaint with the Information Regulator (South Africa) at inforegulator.org.za.

Contact

Questions about this policy? Email Lance@mushwanesafetysolutions.co.za.